About The Role

The IX Intern will support the team in delivering human-centered, data‑driven digital experiences for clients across industries. The role combines research, creativity, digital strategy and hands‑on support to help design and deliver innovative experiences across platforms, products and services.

This internship provides exposure to end‑to‑end experience design work including discovery, prototyping, digital content, user research and collaboration with multidisciplinary teams.

Key Responsibilities

Research & Insights

Support user research, benchmarking and analysis activities.

Assist in gathering qualitative and quantitative insights to guide design decisions.

Create and maintain documentation, summaries and presentation materials.

Experience & Design Support

Assist in drafting journey maps, personas, wireframes or basic prototypes depending on project needs.

Support content structuring and digital storytelling for experience‑led projects.

Participate in design sessions and contribute ideas.

Digital Delivery & Coordination

Work with cross‑functional teams including design, strategy, technology, and project management.

Support PM activities such as documentation, tracking tasks and preparing status updates.

Coordinate with stakeholders and help maintain project repositories.

Innovation & Creative Contribution

Bring fresh perspectives on customer experience, digital trends and emerging technologies.

Research best practices across digital design, AI‑enabled experience solutions, and omni‑channel engagement.

Education

Currently pursuing a bachelor’s degree in Design, Computer Science, Information Systems, Business, Marketing, or related fields.

Technical / Functional Skills

Basic understanding of digital experience design, UX concepts, customer journeys and usability principles.

Exposure to digital tools (Figma, Miro, Adobe Suite, or similar) is a plus.

Comfortable with research, documentation and presentation preparation.

Strong analytical and problem‑solving abilities.

Excellent verbal and written communication skills.

Soft Skills

Ability to learn quickly and adapt to new tasks.

Strong teamwork and interpersonal skills.

Detail‑oriented with good organizational discipline.

Professionalism and eagerness to contribute.

Why Join IX?

Work alongside multidisciplinary experts solving real‑world challenges.

Contribute to high‑impact digital transformation programs.

Gain exposure to global best practices in experience design and innovation.

Opportunity to build a portfolio of meaningful project work.

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