This is an excellent opportunity for IAM Consultant/ Analyst to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.
Candidate should be eligible for SC clearance or SC cleared
Responsibilities
- To Perform user provisioning, de-provisioning, and access changes across various systems and applications.
- Responsible to manage access requests, ensuring alignment with role-based access control (RBAC) principles.
- To maintain and update documentation for IAM processes, policies, and workflows.
- Troubleshoot and resolve IAM-related incidents and service requests.
- Work with IT and security teams to ensure seamless integration of IAM solutions with business applications.
- Support the implementation and administration of IAM tools and platforms
- Support audit activities by providing required reports and evidence related to access control.
- Monitor IAM system logs for anomalies and potential security incidents.
- Ensure compliance with regulatory requirements.
- To participate in IAM-related projects, including the implementation of new tools and technologies.
- Identify opportunities for process improvements and automation within IAM operations.
- To stay updated on IAM best practices, trends, and emerging technologies.
- To participate in escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible.
- Take end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Internal reproduction of the customer problem to enable the development and testing of a resolution.
Required Skills
- Experience in supporting Identity and Access Management platforms.
- Proven working experience in enterprise technical support, IT support or as a technical engineer.
- Experience with analyzing software logs like cloud watch .
- Familiarity with IAM tools and platforms
- Should have experience in end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Strong Identity and Access Management domain knowledge
- Good understanding Authentication and authorization concerpts like SAML, OAuth2, SSO etc.
Preferred (Optional) Skills:
- ForgeRock AM or IDM knowledge is highly preferred
- Proficiency in Unix Shell Scripting, Linux commands/scripting
- Experience in Apache, Ansible, AWS platform is preferred
- Proficient in JSON, GIT and Jenkins
At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers.
You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career.
Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible.
Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.
