Manager Consulting (Senior Manager Level) - Payment Card Network
Banking & Financial Services Consulting
Location: Chicago/ Richmond/ Virginia/Remote
About Us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
COGNIZANT CONSULTING
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!
The Role
Our Banking & Financial Services Consulting group is looking for a Manager Consulting to join our journey.
We’re looking for Consulting Managers who can deliver within Cognizant’s Five Pillars of Consulting Excellence, which are: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Manager, Consulting (which is a Senior Manager level position) this means a client-facing engagement, managing escalations, and serving as a the owner of a workstream; maintaining expertise in your domain; meaningfully contributing to the sales process through a mix of RPI development, client presentations, financial modeling, pricing strategy, and flawless delivery; creating service offerings and/or client partner training materials; and contributing to People Care initiatives, recruiting, and mentoring. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.
Our solutions are in demand and we’re passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!
Responsibilities
- Working with clients to define and execute product roadmaps and implementation roadmaps
- Working with clients in managing large-scale network transformation projects with a focus on
- Platform modernization – Auth Switch, Partner boarding platform, Disputes, Rewards and loyalty and Clearing and Settlement
- Product innovation and
- partner onboarding and servicing
- Effectively manage engagement deliverables, risks and issues
- Develop & document policies for managing digital content for clients
- Ability to apply deep subject knowledge in the internal banking policy-making environment
- Familiarity with Intranet / internet technologies and the related policy environments
- Strong analytical skills and ability to convey trends and data analysis in verbal and visual mediums
- Polished business writing skills; Abily to articulate thoughts into words; Familiar with policy documentation
- Act as a trusted resource who understands client objectives, manages project, and leads team to deliver superior results
- Identify and support areas to build practice capabilities and presence, support service line development and case studies through the gathering of industry best practices and self-knowledge
Qualifications
- Bachelor’s or master’s degree from an accredited college or university, or equivalent relevant experience, with additional certifications preferred, but not mandatory
- 10+ years of business analysis experience in experience in the banking / financial services industry with focus on payment card network
- Demonstrated experience problem solving and developing products from scratch.
- Proven expertise in working on Core capabilities (one or more) of major payment card networks
- Network Authorization Switch
- Partner Onboarding (Issuers, Merchants, Acquirers, Wallets and Fintechs)
- Disputes
- Billing & Pricing
- Network Clearing and Settlements
- Network offers, Campaigns
- Strong understanding of payment network architecture, protocols (ISO 8583 and ISO 20022), and security standards (Encryptions standards, Tokenization, Cryptography, etc.) and compliance (PCIDSS 4.0)
- Experience in launching emergent products as part of network portfolio
- IoT payments
- Digital currency payments acceptance
- SoftPoS acceptance
- BNPL
- A2A (QR payments) and Push to Card payments
- Knowledge of regulatory requirements (Reg-E, Reg Z etc) and compliance standards relevant to payment networks
- Strategic mindset with the ability to anticipate future trends and adapt network strategies accordingly.
- Excellent relationship management skills,
- Leadership and team management skills, with the ability to inspire and guide cross-functional teams towards a common goal.
- Personal leadership and a desire to create a culture that enables exceptional outcomes; the embodiment of Cognizant’s Core Values of: Start with a point of view; Seek data, build knowledge; Always strive, never settle; Work as one; Create conditions for everyone to thrive; Do the right thing, the right way.
- Ability to travel if needed for business requirements
Work Authorization
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.