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KPMG is currently seeking a Senior Associate, Digital Enablement Services/Organizational Change Management to join our Digital Nexus technology organization. This is a remote work opportunity.
Responsibilities:
- Develop and execute digital enablement as well as change management plans, including communication, training, coaching, and reinforcement activities to support the successful implementation and adoption of change
- Give advice on use cases, user journeys, and step-by-step guidance for all impacted stakeholder groups for new and emerging technologies in the KPMG enterprise
- Create and implement strategic and tactical communication plans that meet agreed upon project timelines, and requirements; drive engagement and adoption, with employees and stakeholders; plan elements such as videos, town halls, web pages, and content creation across all channels
- Drive adoption initiatives that support the delivery project success through communications efforts that drive user readiness; identify evolving project deliverables including changes in scope and potential conflicts, develop and implement plans to remove barriers and resolve issues; collaborate with project teams, sponsors, and leaders to integrate digital enablement and change management activities into the overall project plans and timelines
- Monitor and measure the effectiveness of digital enablement and change management interventions, as well as report on the progress and outcomes of technology implementation and change initiatives; conduct change impact assessments and stakeholder analyses to understand the scope, and scale of change as well as the potential risks and opportunities
- Provide feedback and recommendations to the Director of Digital Enablement Services/Organizational Change Management and other stakeholders on how to improve digital enablement as well as change management practices and processes; support the development and maintenance of digital enablement/change management tools, templates, and resources
Qualifications:
- Minimum three years of recent experience in digital enablement, change management or similar technology focused role
- Bachelor's degree from an accredited college or university in business, psychology, communication, technology or a related field is preferred
- Knowledge of digital enablement and change management methodologies, frameworks, and best practices
- Strong communication, presentation, and facilitation skills, with the ability to tailor messages to different audiences and levels
- Excellent interpersonal and collaboration skills; capability to build and maintain positive relationships with stakeholders across the organization; ability to work independently and as part of a team, with flexibility and adaptability to changing priorities and deadlines
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
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