iugo is Adelaide’s premier digital agency, delivering high-quality web solutions since 2004. We specialise in strategy and consulting, content management systems (CMS), CRM systems, integrations, and website UI & graphic design. Our expertise helps businesses streamline workflows, enhance efficiency, and create seamless digital experiences. With a strong focus on customer experience and digital transformation, we develop bespoke solutions that connect critical business systems, ensuring innovation and long-term success.
Role Overview
The business consultant will work closely with professional associations to assess business needs, analyse challenges, and provide strategic recommendations. This role involves guiding clients in implementing best practices and leveraging Agend by iugo —an all-in-one Association Management System (AMS) designed to help associations and professional member organisations operate more efficiently and enhance the membership experience. The consultant will ensure that organisations maximise Agend AMS’s capabilities to improve operational efficiency and achieve long-term objectives.
Key Responsibilities
- Provide objective consultancy on management topics related to association operations, membership management, events, and CRM strategies
- Conduct in-depth research and analysis to identify challenges, assess organisational structures, and evaluate operational workflows
- Develop and present tailored recommendations to optimise business processes, improve efficiency, and align digital solutions with organisational goals
- Assist in the implementation of strategies, ensuring best practices in technology adoption, member engagement, and association governance
- Collaborate with clients and internal teams to refine Agend AMS configurations based on organisational requirements
- Facilitate training, workshops, and ongoing support to ensure successful adoption of recommended solutions
Required qualifications and experience
- Bachelor’s degree in business management, organisation management, or a related field
- Proven experience in consulting, preferably within professional associations, non-profits, or membership-based organisations
- Strong analytical and problem-solving skills with the ability to assess complex organisational challenges
- Excellent communication and presentation skills to engage with stakeholders at all levels
- Experience with management systems, ERPs, CRM platforms, or digital transformation projects is highly desirable
Why join iugo?
- Work with leading professional associations to drive meaningful organisational change
- Be part of a dynamic team that values expertise, innovation, and client success
- Gain exposure to cutting-edge AMS technology and strategic consulting engagements
- Opportunities for professional growth and continuous learning in association management consulting
