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Ready for the next step on your career journey?
West Monroe is seeking consulting interns to join our Platforms & Customer Strategy team within our Technology and Experience (TechEx) Practice. As a Platforms & Customer Strategy Intern, you will focus on strategy and operations for marketing, sales, and customer service, working closely with West Monroe project teams and directly with our clients. Areas of focus will include defining strategies, gaining customer insights, conducting financial modeling, and providing recommendations to enhance customer experience, optimize operations, implement enabling technologies, and increase customer lifetime value.
Platforms & Customer Strategy Interns will work with clients across various industries, gaining valuable experience in strategy and operations for our clients’ sales, service, and marketing teams.
Platforms & Customer Strategy Interns Have These Primary Responsibilities
- Conduct market research and data analysis to identify trends and support strategic recommendations.
- Engage with client stakeholders to gather insights and participate in meetings to document and understand business requirements and desired outcomes.
- Assist in creating strategic plans and defining metrics for marketing, sales, and service improvements.
- Analyze, redesign, and document operational processes to enhance efficiency and business performance.
- Analyze data to support recommendations.
- Support financial modeling to evaluate strategic initiatives and align budgets with business goals.
Here’s What You Bring To The Table
- Strong analytical, problem-solving skills, with adaptability to new challenges
- Effective time-management and organizational skills in a fast-paced setting
- Demonstrated leadership experience and communication (written and oral) abilities
- Enthusiastic and positive attitude
- Team-oriented and collaborative working style
- Curious and committed to continuous learning and innovation
Qualifications
- Pursuing Bachelor’s degree, expected to graduate between Dec 2025 - Jul 2026
- Intern candidates must be legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
- Cumulative GPA of 3.0
- Interns must live within 100 miles of their office throughout their internship. Our culture emphasizes team collaboration and a hybrid work model.
- Ability to travel Monday – Thursday (weekly) up to 50%. West Monroe covers travel expenses.
Preferred Qualifications
- Majors with a focus in:
- Business or Management
- Finance
- Industrial Engineering
- Management Information Systems
- Marketing
- Economics
Based on pay transparency guidelines, the pay rate for this role is $39.00.
Ready to get started? Join our team and make an impact.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
