Who We Are
FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About The Role
The Shared Services Analyst, Chrome River is responsible for administering and maintaining the Chrome River (Emburse Enterprise) system to ensure its functionality, efficiency, and compliance with organizational controls. This role involves system configuration, troubleshooting, workflow automation, compliance monitoring, and stakeholder support. The Analyst also drives process improvements, ensures audit and SOX compliance, and provides technical guidance to finance and shared services teams.
What You'll Do
- System Administration & Maintenance
- Oversee the Chrome River system, ensuring all features function as designed.
- Own daily support activities, including troubleshooting and directing workflow activities effectively.
- Ensure data integrity, security, and proper system configuration in compliance with company policies.
- Issue Resolution & Workflow Management
- Analyze and resolve system errors promptly, collaborating with internal teams and the vendor as needed.
- Define, program, and maintain workflow automation to align with business requirements.
- Support deployment of new features, including user training and documentation.
- Process Improvement & Compliance
- Collaborate with segment finance leads to evaluate existing processes and identify automation opportunities.
- Ensure compliance with Internal Audit and SOX by configuring and maintaining necessary controls.
- Design and implement automated business compliance rules within the system.
- Testing, Data Analysis & Reporting
- Conduct QA testing of new programs, validating functionality and documenting results.
- Perform data analysis to generate insights from financial management systems and automated workflows.
- Develop and deliver analytics reports to stakeholders with accuracy and timeliness.
- Technical Support & Stakeholder Engagement
- Provide technical guidance to shared services teams, segment finance leads, and end users within defined SLAs.
- Maintain concise and timely communication with internal and external stakeholders regarding system updates, issue resolution, and key activities.
- Participate in vendor-led training, webinars, and conferences to stay updated on system enhancements.
- Professionalism & Continuous Improvement
- Contribute to department-led process improvement initiatives to enhance system functionality and user experience.
- Execute tasks with a high level of quality, professionalism, and accountability, ensuring deadlines and objectives are met.
How You'll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
BASIC QUALIFICATIONS:
- 3 years of Accounting or Information Technology experience
- 3 years Financial Systems or Database Management experience
- Experience participating in ERP migration project(s)
- Experience with end-to-end system configuration testing, UAT, end-user training
- Ability to travel to FTI office(s) as needed
- Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
PREFERRED SKILLS:
- Bachelor's Degree in Accounting or Information Technology related field
- Experience administering an automated workflow database
- Green or Yello Below Lean Six Sigma certification
- Proficient knowledge of MS Office Suite
- Chrome River or Emburse and ServiceNow experience
Total Wellbeing
Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:
- Competitive total compensation, including bonus earning potential
- Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
- Generous paid time off and holidays
- Company matched 401(k) retirement savings plan
- Potential for flexible work arrangements
- Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
- Family care benefits, including back-up child/elder care
- Employee wellness platform
- Employee recognition programs
- Paid time off for volunteering in your community
- Corporate matching for charitable donations most important to you
- Make an impact in our communities through company sponsored pro bono work
- Professional development and certification programs
- Free in-office snacks and drinks
- Free smartphone and cellular plan (if applicable)
- FTI Perks & Discounts at retailers and businesses
- Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn .
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.
