Consultant, Customer Analytics

Frost & Sullivan • Full-time • 信義區, TW • 3w ago

About The Team/Practice Area

At Customer Analytics (CA), we strongly believe in ‘Power of Hybrid’. Our engagement execution is powered with appropriate methodologies, detailed analysis from CA team and solid inputs from domain experts. We are a global team with regional focus. Our consultants have ability to tie the research insights into a business ramp-up and go-to-market plan, Interpretation of data in concert with intimate industry knowledge and insights. We believe in combining best practice design with appropriate sector-specific terminology. We work on global engagements, complex topics, difficult to reach target group, large sample sizes, customized / individual solutions including dashboard development, qualitative and quantitative research techniques.

About The Role

Central driver of Customer Engagement & a leader in one or more practice areas (PA). Build relationships with clients but assume an added responsibility for developing new clients at Senior/ Board level as well as being a driving force in the development of the PAs Intellectual Capital. A true Frost & Sullivan Ambassador in the market. Responsible for the overall performance (targets, timeliness, quality for the PA).

Required Competencies

Education

UG :

B.

Tech/B.

E. in Any Specialization

PG :

MCA in Any Specialization

Personal Skills

Excellent analytical and problem-solving skills.
Ability to quickly learn new concepts and software is necessary.
Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
Are Well-organized and detail-oriented
Take ownership to work independently with remote supervision
Can multi-task and meet tight deadlines
Are Well-organized and detail-oriented

Experience/ Technology Skills

2 to 4 years of experience MSBI.
Strong working knowledge of MS-SQL, Stored Procedure, T-SQL, SSRS, SSIS and SSAS, Power BI
Manage key stakeholders by sector/practice area to ensure expectations are met/exceeded, timelines are heeded
Develop excellent quality content
Work with a global team of experts to create a powerful customer experience

What will make you succeed at Frost & Sullivan?..

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