Role: Retail Strategy & Consulting Senior Manager
Location: London
Mobility: Up to 100% - UK & Ireland based travel
Career Level: Senior Manager
The team:
Our Retail Strategy & Consulting team brings together deep industry knowledge and functional expertise to provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows.
Accenture Strategy helps companies think beyond existing models and see around corners, to build resilience, embrace change and shape new futures—applying the lens of 360˚ value to everything we do. Accenture Consulting helps our clients transform their organisations, business functions and cross-industry ecosystems, leveraging cutting edge technology, platforms and data to navigate change and accelerate growth. Retail continues to be one of the prime industries for Accenture, with a strong global presence and a credible market leadership position.
Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet their challenges today and the future. Our team pride themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and identifying value and delivering solutions that are both differentiated and practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways.
As part of our team, you will learn grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail.
In our team you will learn to:
Build deep client partnerships
Solve our retail clients’ most challenging problems
Deliver outstanding work that exceeds client expectations
Lead project teams of highly talented consultants from across Accenture
Leverage cutting edge data analytics to support data-driven insights and decisions
Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution
In this role you will:
Partner with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement
Work with our clients to bridge and connect business outcomes through innovative and practical solutions
Lead and deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel
Take end-to-end responsibility for project delivery; leading project approach, delivery and management
Proactively manage clients, expectations, and team members
Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work
Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery
Lead client relationships; to support delivery and develop new opportunities
Use your knowledge of key trends and drivers in the industry including market, customers, suppliers and competitors to add to project delivery
Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers
Play a leading role in team development; coaching our team members, leading training sessions and being a part of our active social community
We are looking for experience in the following skills:
Proven track record of delivering projects and creating business value
Experience leading consulting engagements and/or complex transformation programs in a retailer
Deep experience and understanding of how technology, data and AI unlock business value for retailers
Ability to quickly grasp, analyse and solve complex problems
Ability to architect projects; approach, delivery and management
Ability to play a lead role in the origination of new work and the sales process
Lead commercial management of consulting engagements
Ability to form strong client relationships particularly at the senior levels
Ability to structure ideas and solutions, to communicate clearly and concisely
Ability to develop new concepts and break-through thinking
Excellent written, oral and presentation communication skills
Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities
Set yourself apart:
8+ years in Strategy consulting, Consulting and/or project delivery experience in the Retail industry including: delivery to agreed scope, time scales and budgets
Functional experience in one or more of Stores (experience design, operating model transformation, labour model, standards and optimisation, omni-channel, fulfilment); Supply Chain (B2C, B2B fulfilment, demand / supply planning, Warehouse management systems, Intelligent automation, Physical logistics); Merchandising and Product Development (integration commercial planning)
Experience developing business strategy and translating it into business outcomes
Deep Functional expertise in technology, digital disruption, future trends and/or innovation
Data fluency – data driven, analytical and logical thinking skills needed to help solve our client’s biggest operational challenges
Knowledge of Agile ways of working and techniques (e.g. Design Thinking)
Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company
What’s In It For You
At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice!
We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you.
Closing Date for Applications 31/08/2025
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
