HCM Consulting Manager & Consultant
We are looking for our HR Transformation Practice inMercer for brilliant candidates to join us as a Manager and Consultant on our Milan or Rome office.
Mercer HR Transformation practice operates on the HRIS market and brings a depth knowledge to every HCM implementation and change management program that it supports. The expert team has years of experience leading clients through every aspect of the implementation lifecycle and process redesign, leading to optimal results.
In this role you will have the opportunity to work on HCM Projects for clients from various sectors and industries, and in particular you will:
For the Manager:
- join and drive complex and international implementation projects on different HCM solutions;
- co-build HR transformation roadmap and digital feasibility for our customers;
- experience leading complex project teams including architects, developers, operations, business analysts, and vendor partners;
- manage project risks and issues and implement effective mitigation plans;
- manage technical and functional project budget and financials;
- work directly with internal and external client counterparts, other project leads, and ongoing operations to deliver successful implementation and manage scope;
- work closely with the team members to ensure that all project requirements, deadlines, and schedules are on track.
For the Consultant:
- Develop deep expertise in the digital area;
- Elaborate business case and technical evaluation for HR IT-system;
- Analyse and revise current HR processes to more efficient ways of working;
- Contribute to the design of a delivery model for their HR services;
- Advise our clients on the design and implementation of HR transformation programmes and help them to select the best HR information system that suits their needs;
- Understand and map our clients’ end-to-end HR-process and collaborate closely with HR Advisory to propose improvements in the HR processes;
- Implement our clients’ requirements into an HR IT-system and follow-up after the go-live data to respond to questions or concerns;
- Execute project delivery in line with strategic direction from the project manager;
- Lead the development of client ready reports and analysis, with minimal guidance;
- Learn and adapt Mercer standard tools and methodologies;
- Support the development of proposal of new client opportunities and support business and intellectual capital development;
- Work closely with other Mercer practices in the HR consulting space.
The ideal candidate will meet the following requirements:
- At least 5 years’ for the Manager and 2 years' for the Consultant HCM skills;
- Preferred experience and Certifications in Workday and SAP SuccessFactors projects;
- Proven experience in HCM consulting companies or in a digital transformation manager role in a Corporate environment of a similar size/complexity;
- Background in and strong understanding of broad HR systems architecture and data flow;
- Strong passion for innovation, process re-engineering, organization designing, analytics, performance evaluation, technology trends;
- Previous experience in managing both direct and indirect teams;
- Proven ability to manage complex vendor, supplier, and sub-contractor relationships;
- Strong organizational and communication skills to support the design, implement and coordinate development projects;
- Strong results orientation and attention to details;
- Energy and capability to manage multitasking and complex situations;
- Italian at native level and English proficiency are a must.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders;
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities;
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The position is available in Milan and Rome with flexible working arrangements.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
