About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Capgemini Invent is Capgemini’s digital innovation, consulting and transformation global business line. Our multi-disciplinary team helps business leaders find new sources of value. We accelerate the process of turning ideas into prototypes and scalable real-world solutions; leveraging the full business and technology expertise of the Capgemini Group to implement at speed and scale. The result is a coordinated approach to transformation, enabling businesses to create the products, services, customer experiences, and business models.
The insurance consulting team at Capgemini Invent is looking for dynamic and ambitious individuals to be part of the team and help our client organizations prepare for the future, achieve their strategy and transformation vision and continuously innovate and lead in a highly competitive and disruptive market scenario.
Who you’ll be working with
We work with some of the largest insurers in the world on a variety of transformation engagements and are engaged with the insurance C-Suite in shaping and delivering new operating models. We seek to execute complex transformation programs through close collaboration, led by the expertise of our people. Read more about our Insurance capabilities here: https://www.capgemini.com/industry/insurance
The focus of your role As a key individual in the Insurance Consulting practice, you will be participating in executing consulting projects, owning and managing specific work threads and developing plans for components of engagements. You will be working on:
- Delivering projects for insurers in areas spanning operating model transformation, distribution and marketing transformation, underwriting and claims, cost reduction, digital transformation, platforms evaluation, automation
- Bringing in rich knowledge and experience of the Insurance industry to offer trusted advisory on business implications of the existing/proposed technology decisions, transformation roadmaps and challenges to the client’s leadership teams
- Managing culturally diverse teams and mentoring / guiding teams for optimum outcomes
- Establishing and building key relationships with internal and external stakeholders
- Working with the Capgemini Invent leadership team within our business, to build our assets - offerings and point of views
- Actively supporting business development efforts including proposal preparation
- Imbibing a strong commercial mindset covering deal pricing, contribution to strong revenue generating activities and closing sales conversations
- Supporting team building activities through recruitment, motivation and learning with a strong focus on people development
What you’ll bring
You are an insurance expert from a recognised consulting firm or from the industry, with experience of leading relationships with large clients and managing significant programmes and intellectually capable of developing and holding peer level relationships at all levels of the client’s company. You’ll bring:
Your professional and educational qualifications
- Full Time MBA from a Tier 1/2 institution preferred
- 3-8 years of experience at a Management or Technology Consulting firm or an equivalent role with an insurer
- Industry domain certifications would be highly desirable in areas of Insurance e.g., FLMI, ALMI, CPCU, AINS, etc.
- Professional certifications on Agile, Project Management or technology/tools certifications on Enterprise Architecture, BI, Analytics, Automation, Data and AI, etc. would be a plus
Your experience
- Strong understanding of insurance value chain spanning distribution, underwriting, policy, customer service and specializing in one or more insurance domains such as Life insurance, Health insurance, P&C insurance, Re-insurance
- Experience of delivering consulting assignments or complex transformation programs, covering one or more areas such as digital strategy and transformation, operating model and process definition, customer experience, M&A, core systems transformation, regulatory, sustainability, agile transformation, or technology strategy for insurers
- Experience in supporting projects covering automation, analytics, AI, CRM, API/microservices, insurance platforms and insurtechs would be an advantage
- Excellent communication skills in Cantonese, Mandarin and English are mandatory for this role
- Excellent Excel and PowerPoint skills
- Ability to support the practice leadership in sales process through RFI, RFP responses, Client presentations and Q&As is required
- Ability to develop and manage client and stakeholder relationships at all levels in an organisation
- Credibility and personal impact – being driven, dynamic, tenacious, and possessing the will to win and deliver results
- Versatile and collaborative in style, empathetic in nature, confident in content and focussed on outcomes
