Simplify complexity. Empower clients. Deliver results.
As an implementation analyst at Gallup, you’ll partner with external clients and internal consultants to implement employee surveys and onboard organizations onto Gallup Access, our premier global analytics and advice platform. From kickoff calls to final deliverables, you’ll ensure excellence, accuracy and impact in every step of the implementation process.
What You’ll Do
- Implement client surveys in Gallup Access and ensure accurate technical and organizational setup
- Host training webinars and onboarding sessions to teach clients how to navigate Gallup Access and the multiple learning resources available to them
- Clean, validate and organize complex data files to guarantee high-quality deliverables
- Troubleshoot operational and technical challenges, communicate needs to the technology team, and problem solve with persistence
- Take ownership of the survey implementation process and drive projects forward with a client-centric mindset
- Use Gallup resources, including ChatGPT, and your own critical thinking skills to work efficiently, find answers and create solutions
- Collaborate with consultants, analysts and technology teams to meet deadlines and exceed client expectations
Who We Want
- Analytical thinkers who can easily develop formulas in Excel and are known for their logical and diagnostic mindset
- Sophisticated communicators who engage clients with professionalism — building trust and ensuring smooth collaboration across all levels of technical understanding
- Conscientious analysts with an eye for the smallest details and a talent for flawless execution, even with the most complex projects and datasets
- Logical problem solvers who anticipate challenges, troubleshoot effectively and individualize solutions to each client’s needs
- Adaptable achievers who prioritize multiple projects with minimal direction, adjust to accommodate unexpected changes and keep their projects on track
- Curious learners who actively explore new technical information and stay prepared for platform enhancements and process changes
What You Need
- Bachelor’s degree required
- At least two years of experience training, teaching or onboarding customers required
- Expertise in Microsoft Excel, including creating formulas and analyzing data, required
- A commitment to working on-site at Gallup’s Omaha office at least three days a week required
- Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship
What You’ll Experience
- Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
- An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
- Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.
- Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
- A vibrant workplace: Enjoy an on-site cafeteria, fitness center, federal credit union and state-of-the-art child development center, all on a beautiful downtown Omaha campus along the Missouri River.
Learn more about life at Gallup.
Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $55,000-$65,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills.
Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.
To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.
