Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.
The Team
Alvarez & Marsal’s GBS Advisory practice act as trusted advisors providing practical solutions to the unique problems of companies. Investors and government entities. We focus on elevating the conversation with our clients as it relates to rebalancing their workforce, modernize their operating models and realizing greater ROI from their assets, capabilities, while also leveraging the power of Centers of Excellence.
Our dedicated experts are a team of operator/consultants who provide independent analysis and end-to-end transformation services delivering tangible business value in every economic cycle.
We work with clients on target operating model design, process transformation, digital enablement, and transition execution across multiple corporate functions by combining the firm’s deep operational and finance expertise with technology-led solutions to accelerate business growth and efficiency. Global Capability Centers (GCCs) and Global Business Services (GBS) functions are one among several levers we utilize toward this purpose.
How you will contribute
We are seeking a highly accomplished and results-driven Associate Director / Director to drive our RCM Advisory work within A&M GCC Advisory. This leadership role is critical for driving practice growth, managing key client relationships, and overseeing complex, large-scale RCM transformation engagements for US healthcare clients (Providers and/or Payers). The ideal candidate must combine deep RCM operational expertise with a proven track record of consulting delivery, business development, and team leadership.
Key Responsibilities
1. Strategic Client Advisory (Client Focus)
- Executive Relationship Management: Serve as the primary, trusted advisor to C-suite and Senior VP-level clients on critical RCM and financial performance issues.
- Transformation Oversight: Lead and direct complex RCM transformation initiatives, focusing on areas like payer-provider synergy, digital RCM integration, advanced denial management strategies, and large-scale A/R optimization.
- Solution Architect: Architect end-to-end RCM solutions that leverage cutting-edge technology (AI, ML, RPA) and global delivery models to achieve industry-leading operational efficiency and cash flow improvement.
2. Practice Leadership & Growth (Firm Focus)
- Business Development: Actively contribute to practice growth by identifying new opportunities, leading proposals (RFPs), and developing compelling RCM service offerings and points of view (POVs).
- Engagement Profitability: Directly manage the financial performance (P&L) of multiple large engagements or a portfolio of accounts, ensuring project profitability, scope management, and risk mitigation.
- Talent Management: Oversee resource allocation across RCM projects, mentor Senior Consultants and Managers, and play a pivotal role in recruiting and developing RCM talent within the India delivery center.
3. RCM Domain Expertise
- Subject Matter Authority: Maintain and communicate expert-level knowledge of the evolving US healthcare landscape, including legislative changes (e.g., No Surprises Act, interoperability rules), payer contracting strategies, and emerging reimbursement models.
- Quality Assurance: Provide final sign-off and quality assurance on all major client deliverables, ensuring accuracy, strategic relevance, and client impact.
Job Location: Gurgaon / Bangalore (Candidates interested in either location are encouraged to apply for the role)
Qualifications
- Total Experience: 9+ years of progressive experience in the US Healthcare Revenue Cycle Management sector
- Consulting Experience (Mandatory): Experience in a leading management consulting or Big 4 firm, successfully leading RCM advisory projects at the Senior Manager level
- Operational Foundation (Must-Have): Proven experience managing large, complex RCM operations in either a provider or RCM services environment.
- Education: Master’s degree (e.g., MBA) from a top-tier institution is highly preferred.
- Global Delivery Expertise: Experience structuring and executing projects utilizing a blended onshore/offshore RCM delivery model.
- Communication: Exceptional executive-level presentation, negotiation, and written communication skills are non-negotiable.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
