As a Senior Knowledge Analyst (SKA) within BCG's Consumer Practice Area, you will work in a growing global team, providing restaurant Industry expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.
Additionally, you will support your topic in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Senior Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.
BCG’s Consumer Practice is one of the firm's largest industry practice areas and keeps growing continuously across all regions. BCG’s Consumer practice creates breakthrough innovations for clients in four sub-sectors: consumer goods, retail, and fashion & luxury.
- Ability to work autonomously and with a strong entrepreneurial thinking spirit. The candidate will need to develop a strong business-building focus in order to operate/influence effectively senior stakeholders in an international matrix organization and identify where the Knowledge Team can be involved to better support case teams
- Solving client problems through formulating relevant research and/or analytical approaches in the restaurant Industry
- Codifying knowledge and maintaining assets and tools for the restaurant topic based on different client contexts
- Communicating with senior stakeholders, in a credible and confident way
- Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
- Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
- Ability to navigate complexity and ambiguity
- 2+ years of consulting experience in restaurant Industry required; candidates with consulting experience preferred
- In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred with experience in top QSR and CDR players in roles focusing in strategy and digitalization of the front-of-house and back-of-house, customer experience, loyalty, personalization strategy, etc.
- Bachelor's Degree required (advanced degree preferred)
- Fluency in English; other languages requested in certain locations
- Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment
