ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Business Technology Solutions Consultant
Digital Products & Solutions team helps organizations in their digital transformation journey by transforming last mile experiences. We are uniquely positioned to bring together deep domain, analytics, technology / platform and consulting expertise with a strong focus on innovation and design to transform last mile experiences.
The Veeva service line focuses on driving transformation across the Pharma, Healthcare, and Life Sciences industries by enhancing customer and stakeholder engagement. Leveraging the Veeva ecosystem, we redefine business processes to deliver innovative, compliant, and scalable CRM solutions. Our collaboration with CSTs and practice areas enables the integration of analytics and AI, ensuring data-driven decision-making. We specialize in implementing and optimizing Veeva solutions, including Veeva CRM, Vault, MyInsights, and Network, to address the unique needs of our clients, from commercial field operations to regulatory compliance.
What You’ll Do:
- Lead and deliver Veeva CRM and Vault implementation projects for Pharma, Healthcare, and Life Sciences clients.
- Provide techno-functional expertise to support CRM and Vault transformations, including architecture discussions, solution design, and project delivery.
- Collaborate with cross-functional teams (architects and developers in India) to ensure successful project outcomes.
- Guide clients in decision-making between platforms such as Veeva and Salesforce, offering strategic insights on innovative CRM solutions.
- Drive projects involving content approval workflows, commercial field sales, regulatory processes, and CRM/Vault integration use cases.
- Communicate complex technical solutions to both technical and non-technical stakeholders confidently and effectively.
- Work closely with the onshore and offshore team on day-to-day basis
What You’ll Bring:
- Bachelor’s/Master’s degree in Computer Science, Information Technology, Business Administration, or related fields.
- 5+ years of experience in CRM transformation projects, with at least 3+ years focused on Veeva CRM and Vault implementations in the Pharma and Life Sciences domains.
- Hands-on expertise in Veeva CRM, Vault, and related capabilities like MyInsights, Content Approvals, and Regulatory Compliance.
- Strong understanding of industry-specific workflows, including HCP engagement, sales automation, and regulatory processes.
- Certifications in Veeva CRM or Vault
- Ability to collaborate with technical teams and influence architectural decisions without direct hands-on implementation responsibility.
- Familiarity with Salesforce CRM is a plus, especially in transitioning or comparing capabilities between platforms.
- Strong client engagement skills, with the ability to present technical solutions clearly and persuasively to diverse audiences.
Additional Skills:
- Excellent problem-solving skills and a results-oriented mindset.
- Demonstrated ability to manage timelines, budgets, and deliverables for complex projects.
- Experience in working with global, cross-functional teams.
- Willingness to travel occasionally to client sites or ZS offices.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
To Complete Your Application:
Candidates must possess work authorization for their intended country of employment.
An on-line application, including a full set of transcripts (official or unofficial), is required
to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
