Consulting Services Associate

The Alexander Group • Full-time • Chicago, IL, US • $85k - $95k / year • 6d ago

Alexander Group: Decades of experience growing revenue for global companies.

Alexander Group provides management consulting services to the world’s leading organizations. When clients need to grow revenue, they look to Alexander Group for data-driven insights, actionable recommendations, and most importantly, results.

Founded in 1985, we’ve served more than 3,000 industry-leading companies around the world. This experience gives us not only a highly sophisticated set of best practices to grow revenue — we also have a rich repository of industry data that informs all of our recommendations.

Our dedication to revenue growth and sales strategy has led to:

More than 70% of our clients being Fortune 500 corporations
Project work in more than 25 countries
Extensive industry experience in B2B markets

The Consulting Services Associate will contribute to the advancement of the firm’s knowledge management capabilities through curating best-in-class content, identifying and filling content gaps, and optimizing usage through accessibility and relevance. The ideal candidate will be someone who has experience with content development and content management. Their strong organizational skills will ensure that the firm has access to best-in-class materials and content. The ideal candidate will also be able to support internal training programs and other internal projects, as needed.

Responsibilities:

Contribute to the development of standard service offering content and delivery resources through both curation of existing content and development of new content
Manage the firm’s central content library (MS Sharepoint), including providing recommendations on structure and content accessibility
Work with internal leaders to identify content to make available to the firm
Manage regular content collection efforts, review to determine fit, and oversee process for ensuring files are maintained according to our confidential data policies
Develop content usage KPIs, data pipelines and Excel/PowerBI dashboards to track usage and identify gaps; conduct ad-hoc library reporting as needed
Research identified gaps and work with the team to develop follow-up action plans
Support management of training content including identifying and making content updates and developing new content, as needed
Support other consulting services, operational activities, and special projects as needed

Qualifications: