Description
About A&M Global Capability Center Private Limited
In 2023, A&M established a high-quality global capability center in India. The capability center has dedicated centers of expertise which work with A&M leadership across multiple business units and geographies to enable efficient service delivery to A&M clients. As we embark on this unique journey, the firm is actively seeking to build a strong, capable team for the center. The GCC is growing rapidly and is already a 350+ member team.
About GCC Global Advisory
Alvarez & Marsal’s GCC Global Advisory practice act as trusted advisors providing practical solutions to the unique problems of companies. Investors and government entities. We focus on elevating the conversation with our clients as it relates to rebalancing their workforce, modernize their operating models and realizing greater ROI from their assets, capabilities, while also leveraging the power of Centers of Excellence.
Our dedicated experts are a team of operator/consultants who provide independent analysis and end-to-end transformation services delivering tangible business value in every economic cycle. We work with clients on target operating model design, process transformation, digital enablement, and transition execution across multiple corporate functions by combining the firm’s deep operational and finance expertise with technology-led solutions to accelerate business growth and efficiency. Global Capability Centers (GCCs) and Global Business Services (GBS) functions are one among several levers we utilize toward this purpose.
What Will You Be Doing?
As a member of the GCC Global Advisory team, you will work closely with Senior Directors, Managing Directors, and client leadership teams in a highly collaborative and impact-driven environment. You will contribute to strategy development, operating model assessment, process benchmarking, transition execution, and digital transformation initiatives for leading global organizations.
This is a unique opportunity to use your expertise in GBS setup, functional transformation, shared services migration, and process optimization to drive large-scale transformation programs. Additionally, you will play a key role in business development, innovative solution design, and market expansion initiatives.
Given our ambitious growth plans, we are looking for professionals who:
• Are entrepreneurial and can drive significant growth, thinking beyond incremental changes.
• Are comfortable with ambiguity and take a hands-on, problem-solving approach to execution.
• Can work independently with minimal oversight while driving high-impact projects.
• Have experience in leading consulting engagements across multiple industries and global markets.
This role can be based in Delhi NCR (Gurgaon) or Bengaluru, with potential. We are seeking candidates flexible to travel on short notice (domestically or internationally). Travel requirement is still developing but could vary between 25-50% time to the client site.
Experience Required:
- 3-5 years of experience in consulting, functional transformation, or GBS/shared services projects.
- Exposure to GCC/GBS setup, transition, or expansion initiatives, including process mapping and knowledge documentation.
- Assisted in location assessment and feasibility studies, including data analysis and investment planning.
- Worked on financial modelling, cost-benefit analysis, and benchmarking for service delivery improvements.
- Contributed to operating model development, assisting in process reengineering, SOP creation, and performance tracking.
- Supported automation and transformation projects, analyzing data trends and reporting insights for leadership teams.
Key Skills Required:
- Process Documentation & Analysis: Ability to create SOPs, SLAs, and process maps for shared services operations.
- Financial & Data Analysis: Strong Excel and PowerPoint skills to assist in financial modelling and business case development.
- Stakeholder Support: Ability to support senior consultants in transition planning, process reviews, and governance setup.
- Project Coordination: Strong skills in tracking project deliverables, risk assessments, and implementation milestones.
- Problem-Solving & Adaptability: Ability to work in fast-paced consulting environments, handling multiple workstreams.
