The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Cognizant Consulting
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
Role Overview
- You will support the growth of Cognizant’s Organizational Change Management consulting business by:
- Manage and facilitate the process of change within an organization, ensuring that projects and strategic initiatives meet objectives within established timeframes.
- Focus on the people side of change, including changes to business processes, systems, and technology, job roles, and organization structures.
- Develop and implement change management strategies and plans that maximize employee adoption and usage while minimizing resistance.
- Drive organizational alignment across various stakeholder’s groups (leadership, business champions, change agents, Corp. functions, etc.) through a variety of change enablement and engagement activities.
- Conduct Change Impact Assessment (CIA) workshops and develop tailored mitigation plans to address the stakeholder impacts
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
- Develop and execute communication plans to keep employees informed about upcoming changes and the reasons behind the change.
- Work with project teams to integrate change management activities into the overall project plan.
- Facilitate change management meetings and workshops to help prepare employees for upcoming changes.
- Compile change readiness findings, identify key personas, user themes and develop a Change Strategy outlining the activities required to support the overall change initiatives
- Provide training and support to employees to help them transition smoothly through the change process
Skills & Experience
- 5-10 years of experience, preferably in a role as (an external) organizational change management consultant
- Proven track record of delivering successful transformational change consulting engagements at international corporations
- Experience with implementing leading technology platforms like SAP S/4HANA, Oracle, Salesforce, Workday, SuccessFactors, MS365, ServiceNow, Informatica
Desirable
- MBA/MSc in Business Administration, Economics, Organization Psychology, or Behavioral Science
- Change Management Certified Professional e.g. PROSCI or ACMP
- Deep understanding of the latest organizational change management trends
- Strong affinity with (digital) technology
Soft Skills
- Dynamic team player who enjoys collaborating with diverse and international teams
- Skilled in business development and building long-term relationships with clients
- Dedicated to supporting the growth and development of the practice and its team members
- Strong communication and presentation skills
- Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization
