THE OPPORTUNITY
At Accenture Song, we blend creativity, technology, and intelligence to design customer-centric transformations that deliver meaningful business outcomes. As a Business Transformation Analyst, you’ll be part of a multidisciplinary team helping clients reinvent experiences, streamline operations, and unlock growth—particularly across Life Sciences, Healthcare, and B2B sectors.
You’ll act as a trusted advisor and data-driven problem solver, translating insights into impact by collaborating across business, design, and technology teams. Your role will be instrumental in identifying opportunities, shaping strategies, and delivering high-value change.
What You’ll Do
Partner with stakeholders to reimagine processes and customer journeys, delivering end-to-end business transformation
Conduct research and data analysis to identify operational inefficiencies, root causes, and innovation opportunities
Support digital strategy, workflow redesign, and implementation of scalable solutions across touchpoints and teams
Monitor project progress across timelines, budgets, risk, and KPIs, ensuring alignment with business objectives
Create data visualizations, reports, and transformation roadmaps that inform decision-making and drive buy-in
Facilitate Agile workshops and design sprints with cross-functional teams
Support business case development and performance benchmarking for transformation initiatives
What You Bring
1+ years of experience in business transformation, consulting, customer experience, or digital strategy
Bachelor's degree in Business, Life Sciences, Engineering, or a related discipline
Strong analytical and storytelling skills—able to turn data into actionable insights for business and design teams
Proficiency in tools like Excel, PowerPoint, Tableau, Power BI, or Figma
Excellent stakeholder communication and a collaborative mindset
Comfort navigating ambiguity and working in agile, fast-paced environments
BONUS POINTS IF YOU HAVE
Experience in Life Sciences, Healthcare, or B2B transformation projects
Exposure to user research, journey mapping, or service design
Familiarity with Agile, Scrum, Lean Six Sigma, or change management methodologies
Experience developing business cases, financial models, or strategic frameworks
Knowledge of regulatory and operational complexities in highly regulated industries
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