Senior Manager - Program Management, Delivery Lead
Comms, Media & Technology Consulting Practice
About Us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
COGNIZANT CONSULTING
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!
The Role
Our Communications, Media and Technology group is looking for a Delivery Lead to join our journey. We’re looking for someone who is known for their ability to develop client relationships through their professional network and foster partnerships with account teams who have established relationships. As a member of our team, you will be responsible to provide leadership on multiple dimensions – business development, executive client leadership, thought leadership, and collaborative leadership within the Cognizant Consulting, and throughout Cognizant Technology Solutions more broadly.
We’re looking for Senior Consulting Managers who can deliver within Cognizant’s Five Pillars of Consulting Excellence, which are: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. At the Senior Manager role, this means overseeing advisory consulting engagements, being a trusted advisor to clients, establishing oneself as a thought leader in your field, solving complex problems, consultatively working with a client to achieve business goals, driving contributions to offerings and innovations, and serving as a people leader, guiding multiple teams as they work to transform a client and the world. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.
Our solutions are in demand and we’re passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!
Responsibilities
- Lead the planning and implementation of projects, ensuring all deliverables are met on time and within budget.
- Oversee the management of key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
- Provide guidance and support to project teams, ensuring effective communication and collaboration.
- Manage project risks and issues, developing mitigation strategies to minimize impact on project outcomes.
- Ensure effective change management processes are in place, facilitating smooth transitions and minimizing disruption.
- Oversee vendor risk management, ensuring all third-party relationships are effectively managed and risks are mitigated.
- Lead the delivery management process, ensuring all project deliverables meet quality standards and client expectations.
- Manage the API lifecycle, ensuring all APIs are effectively developed, deployed, and maintained.
- Ensure effective project stakeholder management, maintaining strong relationships and ensuring all stakeholders are kept informed and engaged.
- Provide regular project updates to senior management, ensuring they are kept informed of project progress and any issues or risks.
- Oversee the development and implementation of project plans, ensuring all tasks are effectively assigned and completed.
- Ensure all project documentation is maintained and up to date, providing a clear record of project activities and outcomes.
- Lead the continuous improvement of project management processes, identifying opportunities for improvement and implementing changes
Qualifications
- 10+ years of experience with a management consulting firm, with a focus on Communications, Media and/or Technology
- Delivery Lead will have a strong background in
- Key Stakeholders Management,
- Project Stakeholder Management,
- Vendor Risk Management,
- Risks/ Issues/ Change Management,
- Project Risk Management,
- Delivery Management,
- API lifecycle management.
- Demonstrate strong analytical and problem-solving skills.
- Exhibit excellent communication and interpersonal skills.
- A proven track record in a client-facing role with at least 2 of which (though ideally more) are leading digital technology team.
- Experience in successfully developing and leading consultant teams in consultant tasks (e.g., planning, task structuring, analysis, solution delivery)
- Bachelor’s degree in a relevant business or technical discipline; MBA or master’s or advanced business degree preferred.
- Develops and shares successful consultant management strategies and promotes standardization of best practices.
- Personal leadership and a desire to create a culture that enables exceptional outcomes.
- The embodiment of Cognizant’s Core Values of: Work as one, Raise the bar, Dare to innovate, Do the right thing, Own it.
Travel: This is a hybrid work model with day shifts and minimal (25%) travel required.
Work Authorization
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)
Salary And Other Compensation
Applications will be accepted until 12/31/2024.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
