We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities:

Provide phone and email technical support for end-users to resolve any hardware or software issues
Support and troubleshoot workstations, servers and network related issues
Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
Developing IT operations plans to effectively manage and maintain a technology environment
Implementations or upgrades with leading vendors such as Cisco, Palo Alto, HP, VMware, Nimble, NetApp or Meraki Collaboration upgrades and deployments with VoIP Telephony, Video Conferencing and Collaboration Tools Advanced Windows Server and Workstation administration and management
Assisting an organization in adopting Modern Workplace solutions to empower the workforce
Migrating client on premise infrastructure to cloud workloads in Microsoft Azure or AWS
Assist in client Infrastructure Assessments and IT Audits

Required Qualifications:

A passion for technology and a desire to learn
Recently completed a bachelor's or Master’s degree in Management Information Systems, Computer Science or IT related concentration
A minimum 3.0 GPA is preferred
Knowledge of Microsoft Office, including Word, Excel and Visio
Knowledge of Apple and Windows-based software/hardware
Travel to assigned client locations is required
Must have access to and ability to arrange for use of reliable modes of transportation to those locations
Ability to travel up to 25%

Preferred Qualifications:

Excellent written and verbal communication, problem solving and analytical skills
Strong judgment, issues management, and problem analysis techniques
Strong presentation, facilitation, time management, and prioritization skills
Proven ability to work both independently and as a part of a team

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $62,800 - $103,400

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